Introduction
These general terms and conditions apply to your purchases on, and your use of, the website www.toasimeniokouti.com. The terms and conditions constitute an agreement between you and “TO ASIMENIO KOUTI” ,the company under the trade name «To AsimenioKouti» based in Cyprus.By making a purchase on, and using this website, you agree to the following terms. We, therefore, ask you to read the terms and conditions carefully prior to using our site.Confirmation
Once we have received an order from you, we will send an electronic confirmation/invoice to your email address as a confirmation of your purchase. It is therefore important that you enter the correct e-mail address when placing an order. We recommend that you save the confirmation as a reference for any future contact with our customer service. The confirmation also serves as your receipt of the purchase.Shipment and delivery
“TO ASIMENIO KOUTI” handles and delivers your order as soon as possible. “TO ASIMENIO KOUTI” cannot be held liable for deliveries that go over the specified delivery times for the selected delivery method. The specified delivery times cannot be shortened by contacting our customer service. We always do our utmost to keep delivery times as short as possible. Your order is processed immediately after it has been received in our system. NOTE: Customs and VAT are not included outside the EU.Can “TO ASIMENIO KOUTI” send my orders in one delivery?
We handle and deliver a large number of orders. All orders are processed separately by order number and can therefore not be combined. At “TO ASIMENIO KOUTI” , we kindly ask for your understanding as we are unable to search through orders to combine them in one delivery.Purchase
To shop with “TO ASIMENIO KOUTI” on credit, you must be 18 years of age or have permission from a parental guardian.The shipment and your responsibility
If you wish to check the status of your shipment, please contact us at support@toasimeniokouti.com and respond to the questions for us to assist you. As the customer, you are responsible to ensure that the address and user data provided are correct. “TO ASIMENIO KOUTI” is not responsible for situations where the shipment has been returned to “TO ASIMENIO KOUTI” due to incorrect information being provided. In these cases, we will contact you for reimbursement of the additional shipping costs incurred.Exchanges and returns
“TO ASIMENIO KOUTI” offers15 days' full refund. Please note: engraved products can not be returned.Returned products must be properly packaged so as not to be damaged during transport.
To be accepted the return must:
To be accepted the return must:
- The product has not been worn
- No signs of wear or damage
- It is in the purchase package
- Proof of purchase included
Changes and returns on special orders are not made. Returned items are priced according to their purchase receipt.
Shipping costs for change or return are borne by the customer.